Contact Us

We’d love to hear from you. Whether it’s a question about an order, a product, or a partnership idea — reach out and a member of the RK Pets team will be in touch.


1. Business Information

If you’re nearby, you’re welcome to visit us in person — our address is listed above.


2. Customer Support Hours

Our team is available during Monday – Saturday, 9:00 AM – 7:00 PM; Sunday, 9:00 AM – 5:00 PM (EST); Closed: US Public Holidays.


3. Expected Response Time

We aim to respond to all messages within 1 business day.


4. Send Us a Message

Fill in the short form below and we’ll get back to you by email. You can also write to us directly at [email protected].


Thank you for choosing RK Pets — we look forward to helping.